Real estate is about communication. From both a client's and our point of view, it's that simple. It's also about working hard and treating the result you're trying to achieve for a client as if it were your own property, one of the key things I’ve learnt in the 30 years I've been in the industry. Beyond that, though, I'd say the key thing I offer my clients is an intricate knowledge of property portfolio investment building. I'm very active in all aspects of the Caulfield business, overseeing both the commercial and residential property-management teams. I always look forward to busy weekends where I'm regularly sought as an auctioneer for our three offices – Caulfield, St Kilda and St Kilda East. Being community-minded's vital. We're always looking to support local charities, sporting associations and the like – all of which are so important in helping to maintain a strong sense of community in the area. As well as ensuring it remains a safe, family orientated suburb. Caulfield offers a real, modern multi-cultural community experience. And if you haven’t already, Portofino Pizza on Glenhuntly Road's a must.