Imogen sets the tone at Wilson Agents’ front desk, combining warmth and professionalism to make every first impression count. With a Diploma in Community Services and experience in client-facing roles, Imogen brings warmth, efficiency, and a cheerful sense of humour to every interaction.

Whether she’s answering phones, managing appointments, or helping locate a set of wayward keys, Imogen handles the daily hustle with ease and grace. Her background in communication and conflict resolution means she’s not only organised but also a great listener—making sure clients feel supported and at home from the moment they arrive.

Reliable, approachable, and always ready with a smile, Imogen plays a big part in keeping things running smoothly and making every visitor feel welcome.